Design Manager > Release Notes > Announcements


macOS Sierra Release

Due to the recent release of macOS Sierra, it has come to our attention that some Mac users may experience a problem connecting to DM or Pro Cloud. We recommend upgrading to the latest version of the Citrix Receiver (12.3) to resolve the problem entirely.  Simply follow this link here

Once you download the file, open and run the UNINSTALL, once that is complete, then run the INSTALL.

Desktop Shortcut Users: For any users that use a desktop shortcut to access Design Manager, please follow the instructions included here


To find out more information on the recent operating system upgrade, please visit Apple’s website or the Macworld website.

If you are having any problems getting the new receiver installed properly, please contact our support team.

LiveBackUp Service will be discontinued December 31, 2017

June 1, 2016

Dear Client:

Design Manager is informing you that there will be no renewal available for LiveBackUp as we are discontinuing our LiveBackUp service.  This service only applies to clients using a desktop software version of Design Manager.

Due to modern technology and the trend of the software industry going towards Software as a Service, the desktop software with backup service is no longer a sustainable business for our company.  Since most of our clients who used the LiveBackUp service have switched over to our Cloud software, the operational costs for maintaining this service have increased significantly and we can no longer afford to maintain it.

Our recommendation is to upgrade to our Cloud software as that includes daily backups of your data.  Our Cloud software has newer features, can be accessed from any device, and again is always backed up for your convenience.  Please call 1-800-836-2999 or email to talk to a sales representative about upgrade options and pricing.

We thank you for your understanding and would be happy to help you learn more about switching to our cloud software.


Lindsay Paoli


Design Manager, Inc.

Pricing Adjustment July 1, 2016

June 1, 2016


Dear Valued Clients:

We’re adjusting pricing on July 1st.

As of July 1, 2016 we will be adjusting our pricing for Design Manager Cloud software to more accurately reflect the increase in licensing costs that we have been shouldering for a few years and to make room for some great new features coming your way.

Design Manager Cloud’s pricing has seen one increase and one decrease in its eight-year history.  Five years ago, in 2011, we raised the annual prices slightly by 4% and decreased the monthly prices by 13%.

The monthly user rate for DM Cloud will increase $3/per month and Pro Cloud will increase $2/per month.  For our clients that pay annually, DM Cloud will increase $35/per year and Pro Cloud will increase $30/per year.  The new monthly prices for both DM Cloud and Pro Cloud are still less than the monthly prices when we launched our cloud software back in Q1 of 2008.

We will continue to invest in product innovation over the years to come, and we will remain committed to offering both the best product and the best value for the additional functionality we roll out in the future. We thank you for your loyalty to our software and our company.  Please do not hesitate to contact us with any questions.



Lindsay Paoli


Design Manager, Inc.

Discount Code for DM Users when ordering Checks through Nelco Solutions

We recently sat down with Jason Jenison from Nelco Solutions and developed an exciting offer for our clients.  Any DM clients who currently order checks through another provider should consider switching over and taking advantage of this 20% offer code.  The offer code is good for any new DM clients or existing DM clients who don’t yet order their checks through Nelco.

Since 1952, Nelco has been a trusted source for business form solutions and services. Since 2006, we have been a fully employee owned company. Our 175+ employee-owners are located in Grand Rapids, MI and Green Bay, WI and are all dedicated to helping you succeed in any way we can. Our full line of over 1,500 products and services are backed by superior compliance, service and fulfillment professionals. We currently serve over 24,000 businesses just like yours.

Design Manager spends time crafting trusted relationships with industry leading vendors to provide our clients with additional benefits.  It has never been easier to order your business forms and checks.  Simply use Offer Code: CA9 at the following website to order: