Design Manager > Release Notes > Announcements

Announcements

COVID-19 Statement March 18, 2020

March 18, 2020

 

Dear Customers, 

 

We recognize that with the ever-changing COVID-19 situation, this is an unprecedented and uncertain time for everyone.  Our hearts and thoughts go out to each and every one of you, your families, and your businesses.

 

Taking Care of Our Customers

We understand that working from home is now the new normal as we try to “flatten the curve”.  Therefore, we want to empower your business to continue operations as usual, and enable all of your employees to work remotely during this challenging time.

 

That is why we are offering free additional users through May 2020 to show our commitment to providing you with the cloud-based products and services you depend on for your livelihood. 

 

Taking Care of Our Team

For more than 35 years, Design Manager has focused our mission on providing interior designers with the best tools and services in the world. This mission guided us through previous economic downturns and global crises, and will continue to guide us as we closely monitor this situation as information becomes available from the World Health Organization, Centers for Disease Control, and local authorities.

 

Design Manager has put the following measures in place to secure our business and your businesses:

Working Remotely: Our teams are working separately and remotely to mitigate the risk of spreading the virus. Employees who must be on-site are applying social distancing protocols and are spending only the minimum time required.

Internal Systems: All internal systems, tools, monitors, etc. are designed to allow for remote work. We have already activated these measures with no disruption in service. 

Business Travel and Events: We’ve temporarily suspended business travel, on-site training, and cancelled all physical events until further notice.

Updated Business Information: Through our blog we will be providing business tips and advice as we take this journey with you and try to navigate the changing times together.

These measures have been taken to limit the potential spread of the virus, to support our employees during this testing situation and to ensure we maintain the same levels of service to you, our customer.  

 

Design Manager has been here for your business and we will continue to be here for your business. As this situation evolves, we will reach out if there is additional support we can provide. 

 

Please be safe and stay healthy.

Lindsay Paoli

Director, Design Manager, Inc.

Pricing Adjustment January 1, 2019

October 1, 2018

 

Dear Valued Client:

 

We are adjusting pricing on January 1st.

As of January 1, 2019 we will be adjusting our pricing for Design Manager Cloud software as follows:

 

Pro Cloud Monthly will increase slightly from $49.99 per month to $54.99 per month

Pro Cloud Yearly will increase slightly from $539.99 per year to $593.99 per year

 

Pro Cloud’s pricing has seen one decrease and one increase in its ten-year history.  Eight years ago, in 2011, we decreased the price by 13% and three years ago, in 2016, we increased the price by 9%.  Overall, the new price for Pro Cloud Monthly is the exact same price that we launched our cloud software with back in Q2 of 2008.  This proves our dedication to keeping these prices as low as possible.

 

This past year has been tremendous for us in terms of growth.  By the end of the year we will have released a native iPhone app, a Product Clipper, a Whiteboard, Autocomplete Searches, an API, and many smaller features along the way.  We didn’t stop with just upgrading the software though as we also were able to accomplish a complete overhaul of the cloud infrastructure.  We built a new environment from the ground up to be able to accommodate the intricate database and API structure that DM is now built upon.  All to bring you the best features, integrations, and speed daily.  Accomplishing these goals was aggressive, time consuming, and costly, but we were able to do so by having loyal customers like you by our side.

 

In addition to these changes, we are incurring increases to the products we license for our infrastructure under Microsoft’s SPLA.  Microsoft SPLA prices increased 10%-15% on January 1, 2018 and are increasing 10%-15% again on January 1, 2019.

 

We will continue to invest in product innovation in the years to come, and we will remain committed to offering both the best product and the best value on the market.  We thank you for your loyalty to our software and our company.  Please do not hesitate to contact us with any questions.

 

Sincerely,

 

Lindsay Paoli

COO

Design Manager, Inc.

Pricing Adjustment July 1, 2017

May 1, 2017

 

We’re adjusting pricing on July 1st.

 

As of July 1, 2017 we will be adjusting our pricing for Design Manager Cloud software as follows:
DM Cloud will increase slightly from $38 per month to $39.99 per month
Pro Cloud will decrease slightly from $50 per month to $49.99 per month

 

Design Manager Cloud’s pricing has seen one decrease and one increase in its nine-year history. Five
years ago, in 2011, we decreased the price by 13% and one year ago, in 2016, we increased the price by
9%. The new prices for both DM Cloud and Pro Cloud are still less than the prices when we launched
our cloud software back in Q2 of 2008.

 

We will continue to invest in product innovation in the years to come, and we will remain committed to
offering both the best product and the best value for the additional functionality we roll out in the
future. We thank you for your loyalty to our software and our company. Please do not hesitate to
contact us with any questions.

 
Sincerely,

Lindsay Paoli

COO

Design Manager, Inc.

macOS Sierra Release

Due to the recent release of macOS Sierra, it has come to our attention that some Mac users may experience a problem connecting to DM or Pro Cloud. We recommend upgrading to the latest version of the Citrix Receiver (12.3) to resolve the problem entirely.  Simply follow this link here

Once you download the file, open and run the UNINSTALL, once that is complete, then run the INSTALL.

Desktop Shortcut Users: For any users that use a desktop shortcut to access Design Manager, please follow the instructions included here

 

To find out more information on the recent operating system upgrade, please visit Apple’s website or the Macworld website.

If you are having any problems getting the new receiver installed properly, please contact our support team.

LiveBackUp Service will be discontinued December 31, 2017

June 1, 2016

Dear Client:

Design Manager is informing you that there will be no renewal available for LiveBackUp as we are discontinuing our LiveBackUp service.  This service only applies to clients using a desktop software version of Design Manager.

Due to modern technology and the trend of the software industry going towards Software as a Service, the desktop software with backup service is no longer a sustainable business for our company.  Since most of our clients who used the LiveBackUp service have switched over to our Cloud software, the operational costs for maintaining this service have increased significantly and we can no longer afford to maintain it.

Our recommendation is to upgrade to our Cloud software as that includes daily backups of your data.  Our Cloud software has newer features, can be accessed from any device, and again is always backed up for your convenience.  Please call 1-800-836-2999 or email sales@designmanager.com to talk to a sales representative about upgrade options and pricing.

We thank you for your understanding and would be happy to help you learn more about switching to our cloud software.

Sincerely,

Lindsay Paoli

COO

Design Manager, Inc.

Pricing Adjustment July 1, 2016

June 1, 2016

 

Dear Valued Clients:

We’re adjusting pricing on July 1st.

As of July 1, 2016 we will be adjusting our pricing for Design Manager Cloud software to more accurately reflect the increase in licensing costs that we have been shouldering for a few years and to make room for some great new features coming your way.

Design Manager Cloud’s pricing has seen one increase and one decrease in its eight-year history.  Five years ago, in 2011, we raised the annual prices slightly by 4% and decreased the monthly prices by 13%.

The monthly user rate for DM Cloud will increase $3/per month and Pro Cloud will increase $2/per month.  For our clients that pay annually, DM Cloud will increase $35/per year and Pro Cloud will increase $30/per year.  The new monthly prices for both DM Cloud and Pro Cloud are still less than the monthly prices when we launched our cloud software back in Q1 of 2008.

We will continue to invest in product innovation over the years to come, and we will remain committed to offering both the best product and the best value for the additional functionality we roll out in the future. We thank you for your loyalty to our software and our company.  Please do not hesitate to contact us with any questions.

 

Sincerely,

Lindsay Paoli

COO

Design Manager, Inc.

Discount Code for DM Users when ordering Checks through Nelco Solutions

We recently sat down with Jason Jenison from Nelco Solutions and developed an exciting offer for our clients.  Any DM clients who currently order checks through another provider should consider switching over and taking advantage of this 20% offer code.  The offer code is good for any new DM clients or existing DM clients who don’t yet order their checks through Nelco.

Since 1952, Nelco has been a trusted source for business form solutions and services. Since 2006, we have been a fully employee owned company. Our 175+ employee-owners are located in Grand Rapids, MI and Green Bay, WI and are all dedicated to helping you succeed in any way we can. Our full line of over 1,500 products and services are backed by superior compliance, service and fulfillment professionals. We currently serve over 24,000 businesses just like yours.

Design Manager spends time crafting trusted relationships with industry leading vendors to provide our clients with additional benefits.  It has never been easier to order your business forms and checks.  Simply use Offer Code: CA9 at the following website to order: http://designmanager.nelcosolutions.com.